Josh259 , 12/08/2019

Decent App, but needs work

I have to update my review and reduce the rating from 5 stars to 3 stars. The texting functionality is perfect. The voice calls, however, are inconsistent. There are many times when someone calls my work phone and that phone rings, but I get no notifications at all on my iPhone resulting in many important calls being missed. Often these missed calls don’t even show in my call log in the app. When the calls do come through, about 1/3 of the time the caller can hear me, but I can’t hear them. With a little bit of work, this app can truly be incredible.

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PREVIOUS REVIEW:
I haven’t been this impressed by an app in a long time. I have two cell phones- an iPhone which is my person phone and a Samsung Galaxy which is a company issued work phone. I hate carrying two phones around and now I don’t have to thanks to this app. I’m able to add my work number to the Verizon Messages app and get all of my work texts through that and I can even make and receive phone calls from my work number directly through the app. I’ve downloaded the MS Outlook app for my work email and now I’m all set. I no longer carry my work phone with me and I love it! I highly recommend this app!

ermahgerdsomeone , 07/09/2019

i love this app, but there is 1 problem

i absolutely love this app, i downloaded on my iphone because i wanted to accessorize my messaging app, yes it looks pretty good now, but i noticed something. When i message iphone users who use imessage, i can’t see their messages on the app, so then i have to go out of the app, and go to imessage to see their messages, another thing i noticed is that when you message someone on this app and they message you back, you get a notification from your original messaging app as well, please fix that, it gets annoying when i get 2 notifications per message when it isn’t an iphone user. One final thing is that when i receive a notification that someone texted me, it only shows their phone number and i don’t know who texted me until i’m in the app, which we all know that sometimes you want to ignore people, but you can’t do that here because you don’t know who it is. that’s all, thanks.

Salted Carmel JJG , 03/13/2021

Text messaging auto reply feature!!!

I was truly excited to finally see an app that allows to have auto reply functionality in text messaging. Truly a blessing for folks that have clients who reach out to you via text over other means. In the beginning, it worked wonderfully. However, for some reason, it has become extremely finicky when trying to turn it on and off. Often times you have to flip the lever a few times to get it to stick. And even when you do, there’s times where I would back out come back and the lever would be still in the original position. They really truly need to focus on this on the next update. I have used this functionality for the last couple of years. Jump ahead to a couple of months ago, the auto reply functionality is stuck in the on position. I have uninstalled and reinstalled the app numerous times, and it is still stuck there. Right now there’s a trouble ticket into Verizon, but there has been no resolution as of yet. And at some point, they also need to increase the maximum auto reply character count I would say at least an extra 30 to 40 characters Minimum. I really would love to see this work properly, but it needs a lot of work clearly.

Developer Response ,

Thank you for using Message+. Please contact us at verizonmessages@verizonwireless.com so that we can help investigate and troubleshoot the issue. You can also send us your feedback by going to the Settings within the Message+ app and tap on Send Feedback.